Refund Policy

At Shovota LLC, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. You must also provide the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at info@shovota.com.

Returns should be mailed to:

Shovota LLC
1201 6th Ave W STE 100 #A643
Bradenton, FL 34205
United States

Items returned without first requesting a return authorization will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately at info@shovota.com if your item is defective, damaged, or if you received the wrong item.

Non-Returnable Items

For hygiene reasons, opened soaps, skincare products, and other personal care items cannot be returned unless they arrive damaged or defective.

Gift cards and clearance items are also non-returnable.

Exchanges

The fastest way to receive a replacement is to return the original item (if eligible) and place a new order once your return has been approved.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Contact Us

Shovota LLC
Email: info@shovota.com
Phone: +1 (409) 280-4898